Self-service and Kiosk Association | The Self-Service & Kiosk Association Advisory Board

Brian Ardinger of Nanonation: Brian is Vice President of Business Development at Nanonation, a leading provider of experience-driven software solutions. Based in Lincoln, Nebraska, Brian overseas strategic marketing initiatives for Nanonation and works with clients to deploy interactive marketing technologies. Prior to joining Nanonation, Mr. Ardinger served as head of marketing research for Ion Global, a Hong Kong-based technology and consulting firm. In addition to his work in Asia, Brian has been a Senior Consultant with Gartner based in Silicon Valley. He holds a Bachelors degree in Marketing from the University of Nebraska Omaha and an MBA from Penn State. Contact Me

Sylvia Berens of Apunix: Sylvia is President of Apunix Computer Services. Apunix is an award winning developer of kiosk software.

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Ed Crowley of Fivepoint: Ed has been interested in or directly involved in the self-service and kiosk industry for over seven years and at times his entire life seems to revolve around this still young and very dynamic industry. There is absolutely nothing else in the world he would rather be doing than exactly what he does today. His hands and his heart are wrapped up in Fivepoint and the industry and he is absolutely passionate about Fivepoint and the self-service and kiosk industry in general. Contact Me

Joel Davis of JD Events: JD Events is the owner and operator of KioskCom’s Self Service Expo conferences and trade shows. Prior to founding JD Events in January of 2002, Joel spent 16 years as a senior executive in the tradeshow and conference industry. He began his event management career as a sales executive in 1986 with Reed Exhibition Companies, the world's largest producer of trade events, and rose to the position of Industry Vice President. He left Reed in 1996 to serve as President of Primedia’s Intertec Exhibitions and subsequently served as President and COO of eMarketWorld and Vice President and General Manager of Imark Communications. Contact Me

David Drain: Before joining NetWorld Alliance, David Drain spent 13 years with FSA Group of Louisville, managing Foodservice Consultants Society International. He served as vice president of FSA's Industry Clients Group and executive director of FCSI, an 1100-member association with both domestic and international chapters. During David's tenure, that organization grew substantially on a global basis and undertook many innovative publications and projects. Based in Fort Worth, Texas, David serves as executive director of the Self-Service & Kiosk Association. Contact Me

Andy Egan is founder, Chairman and CEO of MaxBox Digital Retail Ltd. He established his company in 2000 and listed on AIM in 2004 as Felix Group plc. Having originally developed and launched the unique Everyone’s A Winner sales promotion kiosk, Andy then moved Felix into the digital retail market with the MaxBox multi-function touch screen kiosk that was officially launched in 2006.

After a substantial period of R&D Andy subsequently took his company back into private ownership and re-branded as MaxBox Digital Retail Ltd in order to push through his business plan of rolling out the MaxBox digital retail kiosks across retail, leisure, and corporate sectors in the UK, Europe, Australasia and the Middle East. Prior to establishing Felix and MaxBox Digital Retail Ltd Andy was a stuntman. After an injury terminated his stunt career, he moved into promotions and publicity for a number of blue chip companies including BP, BT and British Airways. He also worked on the publicity and promotions teams that launched the Euro Tunnel, and further was involved in the ambitious Orient Express rail/ hotel project in South America.

Andy is 43, married with four children and lives in Bowdon, Cheshire. Contact Me

Ashley Flaska is Vice President of Marketing for NEC Displays Solutions America. She is responsible for the company’s marketing strategy and leads the marketing communications and channel marketing teams. In this role she oversees our advertising, public relations and tradeshow activities for the full line of products. Ashley also has ownership of the organization’s overall internet strategy and implementation.

Prior to NEC, Ashley worked for advertising agencies managing such clients as Chevrolet and Kraft.

Ashley graduated from Purdue University with a BA in Communications. Contact Me

Alan Fryrear: Publisher Before founding WaterMark Group in 1995, Alan Fryrear spent a decade with NCR's Systemedia division and 20 years with Duplex Products. He has more than 30 years experience in the print communication industry, including custom ATM receipt printing, supplies and bank forms management programs. Contact Me

Dick Good of NetWorld Alliance: In 1999, Dick completed a 15-year tenure as president and chief operating officer of NTS Corporation, a national residential and commercial real estate development company. Prior to that, Good was first vice president of Third National Bank in Nashville, and held several sales, marketing, planning and management positions during his 15 years with IBM. Contact Me

David J. Gonsiorowski is the co-founder and former president of Webraiser the leader in software for the self-service marketplace, and winner of the two most coveted awards Best Retail Kiosk and Best New Kiosk Application at the 6th Annual Kiosk Awards competition. Mr. Gonsiorowski piloted the successful acquisition of his company by Flextronics a $30 Billion dollar global provider of high technology design, manufacturing and service solutions. He currently serves as the General Manager of the Self-Service Division for Flextronics and is leading the corporation’s efforts to provide a platform of knowledge, tools and services that enable the emergence of a self-service economy. Contact Me

Monica Hachem has been with NCR Corporation for over 10 years and instrumental in the start-up of NCR's kiosk business. She has worked in a variety of roles including Product Management, Business Development, and Marketing with an emphasis on both hardware and software. She has in depth knowledge of the kiosk marketplace and understands the market dynamics that are impacting the future of self-service from both a customer and a consumer perspective. Monica holds a B.S. in Business and Psychology and an MBA in Marketing from St. Joseph's University in Philadelphia, PA. Contact Me

Mike Honkomp has worked for Electronic Systems Protection (ESP), the industry’s leading manufacturer of power protection technology, for the past six years and has over 18 years of sales and management experience. As Director of New Business for ESP, Mike has worked heavily with the Self Service and Kiosk Industry for the past three years. During his time with the company he has also served as Director of Major Accounts where he grew OEM business in the office technology industry by 30%, as well as the Great Lakes Regional Sales Manager, where he doubled the revenue within the first 18 months with the company. Contact Me

Anila Jobanputra of Esprida Corporation: Anila Jobanputra is president of Esprida Corporation, a provider of remote management software for the self-service industry. She founded Esprida in 2005 to focus on remote management software for large scale enterprises after founding and operating TouchPoint Solutions and growing it into an award winning industry leader in self-service. Contact Me

Cortlandt Johnson of IBM: Cortlandt works and lives in Rochester, New York for IBM and is a longtime veteran of the self-service industry. Cort works with all groups within IBM including Retail. Cortlandt also serves on the Executive Committee for the Association. Contact Me

Gregg Kaplan of redbox: Gregg Kaplan currently is chief executive officer of Redbox Automated Retail LLC. Redbox rents new release DVDs to consumers from automated kiosks for the low price of $1 per day. Redbox’s investors include McDonald’s Corporation and Coinstar Inc. Mr. Kaplan has been running Redbox for nearly five years, bringing Redbox from incubation with just a few DVD kiosks in one market to its current state of 6,000 kiosks across 47 states. Prior to Redbox, Mr. Kaplan worked in the Strategy and Business Development group of McDonald’s Corporation, where he was brought in to help McDonald’s build new businesses. Before McDonald's, Gregg was an executive at divine interVentures, Streamline, and Furman Selz, an investment bank in New York. Mr. Kaplan earned an MBA from the Harvard Business School and a BA in Philosophy from the University of Michigan. Contact Me

Craig Keefner of KIOSK Information Systems: Craig Keefner has been in the kiosk industry for 15 years beginning with the Club Wedd Bridal Registry project for Target Stores. He was the founder of the first industry website, www.kiosks.org, and is currently employed by KIOSK Information Systems in Colorado as the channel manager working with hardware and software technology partners. Contact Me

Bill Lynch of Source Technologies: After joining Source Technologies as regional sales manager, Bill Lynch quickly became director of Strategic Alliances and was recognized as Sales Person of the Year in 2003. In his current role as Vice President of Self Service, Source Technologies' fastest growing line of business, Lynch defines and implements sales strategies for the company's CONCOURSE family of kiosks. Contact Me

Ed McGunn of Corporate Safe Specialists: Ed has been the President of CSS, based in Chicago, Illinois, since 1988. He is a third generation safe builder and has spearheaded his company’s entry into the kiosk market through self service payment machines. CSS specializes in selling safes and service to 11 of the top 25 fastest growing retail companies in the US. In addition to SSKA, Ed is also a member of PCATS, ALOA, NSO, and BBB. Contact Me

Jeff Metzger is co-owner of Rhombus Services, a company that specializes in the rapid deployment of kiosks and other self-service equipment and digital signage. Rhombus installs, services and maintains equipment for a broad variety of industries and differing levels of customers - QSRs, retailers, manufacturers and designers. Jeff’s career began in 1988 with Fujifilm. As director of digital imaging services, he was responsible for the integration of photo kiosks into traditional photofinishing services. He built this into involvement with all of the major players in this industry where the current image volume is greater than it was prior to digital. He then spent two years with Iomega as director of co-marketing and synergy. His initial and primary responsibility was to integrate Iomega’s products into photo kiosks, which evolved into other industries. While at Iomega, he worked with many other industries outside of photo and built a strong understanding of the entertainment and consumer products markets. From 2002-2003, Jeff was vice president of BEF Corporation, a company of 200 employees that serviced and sold photo equipment. Jeff has a BS in Management from Purdue University. Contact Me

Kirk Nelson joined ArcaTech Systems in 2001 as a project developer with a decade of previous business development experience. Kirk helped ArcaTech Systems to develop new markets involved with original equipment manufacturers. In 2005 Kirk became the OEM Product Manager and now manages the OEM sales team, vendors and manufacturing partners.

After receiving a B.A. in Religion from Houghton College in New York, Kirk worked in real estate development. When not at work, Kirk enjoys spending time with his family, sailing, skiing and camping and competes in the Thistle Southern Circuit regattas. Contact Me

V. Miller Newton of Netkey: V. Miller Newton is chief executive officer of Netkey, a leading provider of software for the management and operation of store devices, self-service and digital merchandising. Miller attended the University of South Florida where he majored in marketing and management.Contact Me

Robert Plante of BMW: Bob Plante is kiosk programs manager for BMW of North America overseeing content creation, fixture design, software development and network management for BMW’s dealer kiosks as well as for their retail launch and event marketing kiosks. He personally designed BMW’s innovative wireless kiosk and pioneered the idea of using cell phone technology to wirelessly connect those kiosks. Altogether, Bob’s kiosk programs have won a total of 21 major awards. Before joining BMW, Bob worked at Netkey in various executive and creative positions. Prior to that he was the president and senior creative executive at Interactive Sales Systems, an early pioneer in interactive kiosks where he oversaw projects for Motorola, Whirlpool, Verizon, BMW and others. Contact Me

Alex Richardson of Selling Machine Partners: Alex Richardson is the Managing Director of Selling Machine Partners, a leading software and solution provider for Multi-Channel Retailing and Kiosk Solutions. Alex focuses on how to use customer facing technology to increase sales to the next generation of consumers. With over two decades of experience, Alex’s teams have won over 40 awards for retail technology projects at leading retailers, banks, government, manufacturers and emerging companies worldwide. Contact Me

Greg Swistak of Elo TouchSystems: Greg Swistak is currently employed by Elo TouchSystems as the Director of Custom Solutions and General Manager of Elo’s Operations in Rochester, NY. He has been active in the kiosk business for more than 18 years, as the President of Factura, an award winning kiosk manufacturer, and as an executive at several suppliers to the industry. One of the founding members of the Self-Service & Kiosk Association (formerly kiosks.org Association), he took an active role on the Executive and Membership committees and was employed by the Association as the Executive Director, from 2003- 2005. As an employee of Networld Alliance, he also was the executive responsible for the Self-Service and Kiosk Show from 2003 – 2005. He has more than 25 years of experience in the design, manufacture and management of technology products. Contact Me

Richard Trask of Scala: Dick has over 15 years domestic and international experience creating, managing and implementing marketing, sales and business strategies for product/service-centric high-tech software companies. As director of public relations for Scala, Dick’s mission is to develop and implement PR strategies that will ensure Scala’s leadership position in the digital signage marketplace. Prior to Scala, Dick founded and managed rftConsulting, providing marketing services to small and mid-market companies. In another venture, Dick founded and managed Geometric Software Solutions, a US subsidiary of an Indian offshore software services company. Over his three-year tenure Geometric grew from $5 million to $14.6 million and executed an IPO on the Bombay Stock Exchange. Dick has a background in mathematics and physics from the University of Delaware. Contact Me

Dave Watkins Develobear Supbearvisor - Build A Bear Workshop Inc. : Dave is passionate about technology. He brought this passion, along with his extensive experience in B2B and B2C web development, web technologies, and application architecturetoBuild-A-Bear Workshop® in May 2004 to manage the development of kiosk technologies.

Prior to Build-a-Bear, Dave has had several responsibilities that span from growing the web development business for an Internet Service Provider to streamlining the web development process and architecting many systems for Corporate Express Promotional Marketing. Contact Me

Janet Webster of USPS:Janet joined the U.S. Postal Service (USPS) in 1980, working in Information Technology for 17 years in a variety of positions. Janet also worked in Retail, Consumers, and Small Business and Marketing Systems. She currently works in Delivery and Retail. Janet has held various executive positions at USPS and is now Manager, Retail Service Network and Access Management. She is responsible for retail optimization and access management initiatives, retail service equipment programs, and alternative access policies and programs. Janet was responsible for the deployment of 2,500 Automated Postal Center kiosks. She is a recipient of the prestigious Federal 100 Award – recognition for the “top 100 executives” from government, industry and academia who had the greatest impact on the government information systems community in 2004. She is also the recipient of the 2005 Kiosk Industry Leader of the Year Award in the Deployer category. Janet currently serves on the KioskCom Advisory Board. Contact Me