Describe your company’s primary product or service.
TECHnical TRANSportation Inc (TECH TRANS) is a nationwide white glove inside delivery carrier with expertise in delivery, set up & installation of self service kiosks, self service drop boxes, self service ATMs, diagnostic medical instruments (ie: ultrasounds, blood analyzers, anesthesia units, lasers, etc), telecom instruments, high end computers, and other sensitive large electronic instruments. TECH TRANS also provides relocation services, warranty swap out services, and removal-field returns services of this type electronic equipment.
What makes your company unique?
TECH TRANS’ only business is the transport and inside delivery of high tech heavyweight electronics. We have more high tech delivery agents in the 48 states than the two largest van lines combined. We provide complete nationwide coverage, speed and flexibility. Our transit times are whatever transit days that are required by our customer (next day air, 2nd day air, 3-5 day air ride road service) with white glove inside delivery, vs. the traditional 2-3 week time transits provided by the majority of the household goods carriers. We can track orders and provide reports 24/7 on our secured access web site at www.techtrans.com
What is your marketing philosophy for the kiosk industry?
We see an exact parallel between the kiosk industry and the medical industry.
For the kiosk manufacturer, we can provide transportation and white glove multiple man liftgate inside delivery direct to the end user site eliminating warehousing, handling, and secondary transportation and other added costs. TECH TRANS also provides warranty replacement swap out service, relocation service and removal-return service.
For the kiosk distributor, we see them experiencing the same challenges as the
medical distributor. Many distributors have the burden of, after making the
sale, having to then be responsible for receiving the units, finding available
warehouse space, arranging a delivery vehicle as well as delivery and install
personnel and scheduling. We have seen many distributors that top out their
sales effectiveness. I.e. The more they sell the more administrative work they
perform. Having TECH TRANS pick up their units, transport them,
warehouse them, and deliver & install them means they get to spend 100% of
their time selling placements without ever having to see or touch the actual
units.
The other challenge that we have seen with distributors is that they may have a
geographic sales territory, (say for example, the State of Florida), however, their real effective sales area is a 30 minute radius of their base city….not really effectively selling in any other cities in their geographic territory. Using TECH TRANS allows the distributor to freely and effectively sell in their entire sales geographic territory (state wide for example) without the burden of warehouse receiving, delivery, set up and installation.
What other business sectors do you operate in?
We provide services to those industries that ship sensitive expensive electronic
instruments requiring fast air ride transit, multiple man liftgate white glove
inside delivery to the end user site, warranty replacements, relocations, and field returns. This includes ATMs, drop boxes (ie: TECH TRANS performs all the nationwide placements, removals, swap outs, and removal/returns of all the self service drop box shipping kiosks for Federal Express), diagnostic medical instruments, mainframe computers, servers, storage instrument towers, telecom instruments, and large electronic consumer electronics.
Give a brief history of the company.
TECH TRANS was founded in 1990 to provide an alternative service for shippers of high tech electronic instruments whose only high tech carrier source was the traditional furniture household transportation carriers. Today, TECH TRANS provides a full menu of logistics and specialized services for high tech instrument shipping with fast, flexible time definite transit times and full web page visibility 24/7
Why did you join the Self Service Kiosk Association?
We joined the Self Service Kiosk Association because we see the exact same parallels, needs, and logistical challenges faced by the mfgs and distributors of kiosk instruments as the mfgs and distributors of medical, telecom, ATM, drop box, and consumer electronic instruments face each day. Industries have needs and challenges that TECH TRANS has successfully serviced day to day since 1990.
